Employment Type: Full Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: United States
To apply to this job please click the button
Full Job Description
Job Title: Kelly Connect – Work From Home
At Kelly Connect, we believe in providing exceptional customer service experiences to our clients. We are a global leader in workforce solutions, specializing in connecting talented individuals with remote work opportunities. We strive to create a positive and inclusive work environment for our employees, where they can thrive and grow professionally.
About the Role
As a Kelly Connect representative, you will have the opportunity to work from the comfort of your own home. We are currently hiring individuals to join our customer service team, where you will be the first point of contact for our clients’ customers. This role entails providing assistance, resolving queries, and ensuring high customer satisfaction levels.
- Handle customer inquiries via phone, email, and chat
- Provide accurate and timely information to customers
- Resolve customer issues in a professional and courteous manner
- Document customer interactions and provide detailed notes for future reference
- Achieve and maintain quality and performance goals
- Stay up-to-date on product knowledge and company policies
- High school diploma or equivalent
- Prior experience in customer service or call center role is desirable
- Exceptional communication and interpersonal skills
- Proficient computer skills, including the ability to navigate multiple systems simultaneously
- Ability to work independently and in a team environment
- Flexibility to work various shifts, including weekends and holidays
- Reliable internet connection and a quiet workspace at home
- Competitive salary
- Comprehensive training program
- Ongoing coaching and support
- Friendly and collaborative work environment
- Opportunities for career growth and advancement
How to Apply:
If you are interested in becoming a part of our remote customer service team, please submit your resume and cover letter through our online application portal. We value diversity and are an equal opportunity employer. Qualified candidates will be contacted for further steps in the hiring process.
About Kelly Connect
Kelly Connect is a subsidiary of Kelly Services, a global company with over 70 years of experience in the staffing industry. We have a proven track record of connecting talented individuals with rewarding job opportunities. Join our team and embark on a fulfilling remote career with Kelly Connect.