Employment Type: Full Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: United States
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Full Job Description
Job Title: Remote Customer Service Representative – Work from Home
Kelly Services is a global leader in workforce solutions, providing human resources services and consulting to companies around the world. With over 70 years of experience, Kelly Services is committed to connecting talented individuals with meaningful job opportunities.
We are currently seeking motivated and dynamic individuals to join our team as Remote Customer Service Representatives. In this role, you will be responsible for providing exceptional customer service and support to our clients.
- Handle customer inquiries and resolve any issues or concerns promptly and professionally via phone, email, or chat
- Assist customers with product information, account updates, and order tracking
- Accurately document customer interactions and updates in the company database
- Collaborate with internal teams to ensure timely resolution of customer issues
- Meet or exceed performance goals and quality standards
- Stay up-to-date on product knowledge and industry trends
- Prior experience in customer service or call center environment
- Excellent communication skills, both verbal and written
- Strong problem-solving and decision-making abilities
- Ability to multitask and prioritize in a fast-paced environment
- Strong attention to detail and organizational skills
- Proficient computer skills, including Microsoft Office suite
- Ability to work independently and as part of a team
- Reliable and dedicated approach to work
- High-speed internet connection and a quiet workspace to work from home
- Availability to work flexible hours, including evenings and weekends
- Minimum high school diploma or equivalent
- Valid work permit (if applicable)
As a Remote Customer Service Representative at Kelly Services, you will enjoy:
- Flexible work schedule
- Competitive pay and incentives
- Opportunity for growth and advancement
- Training and ongoing support
- Access to employee benefits and discounts
How to Apply
To apply for the role of Remote Customer Service Representative with Kelly Services, please submit your updated resume and cover letter through our internal application portal. Successful candidates will be contacted for further screening and interviews.
Please note that only applicants with the right to work in the respective country will be considered for this position.
Kelly Services is an equal opportunity employer committed to diversity and inclusion in the workplace. We welcome applications from individuals of all backgrounds and abilities.
Join our team and be part of a company that values its employees and provides rewarding work-from-home opportunities. Apply now!