Sitel Work from Home Customer Service Representative Job

Industry: Private

Employment Type: Full Time

Work Hours: 8

Salary: $20 To $30/An Hour

Location: United States

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Full Job Description

Sitel Work from Home Jobs

About Sitel

Sitel is a leading global customer experience management company. With over 30 years of experience in the industry, Sitel has established a reputation for providing exceptional customer service solutions to clients across various industries. Sitel is committed to creating meaningful connections and enhancing customer experiences, both in traditional call center environments and through work-from-home opportunities.

About the Role

As a Sitel Work from Home Customer Service Representative, you will be responsible for providing outstanding customer support to clients. You will handle customer inquiries, resolve issues, and ensure exceptional customer service, all while working remotely from the comfort of your own home.

Responsibilities

  • Provide exceptional customer service to clients
  • Handle customer inquiries via phone, email, or chat
  • Effectively resolve customer issues and concerns
  • Update customer information and ensure accuracy in the system
  • Maintain a high level of product and service knowledge
  • Meet and exceed performance targets and goals
  • Adhere to company policies and guidelines

Requirements

To qualify for the Sitel Work from Home Customer Service Representative role, you must meet the following requirements:

  • Prior customer service experience preferred
  • Excellent communication skills, both written and verbal
  • Ability to multitask and work under pressure
  • Strong problem-solving skills
  • Computer proficiency and ability to navigate multiple systems simultaneously
  • Reliable high-speed internet connection
  • A quiet and dedicated workspace
  • Flexible schedule, including evenings, weekends, and holidays

Benefits

  • Competitive salary
  • Comprehensive training program
  • Opportunity for growth and career development
  • Work-from-home flexibility
  • Friendly and supportive work environment
  • Employee discount programs
  • Healthcare benefits
  • Paid time off

How to Apply

To apply for the Sitel Work from Home Customer Service Representative role, please submit your resume and cover letter outlining your relevant experience and qualifications. Our recruitment team will review your application and reach out to qualified candidates for further assessment.

Join the Sitel team and embark on a rewarding career in customer service. Apply today for the Sitel Work from Home Customer Service Representative position and be part of our dedicated team committed to delivering outstanding customer experiences!

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