Sitel Work From Home Team: Join our Global Customer Service Solutions

Industry: Private

Employment Type: Full Time

Work Hours: 8

Salary: $20 To $30/An Hour

Location: United States

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Full Job Description

We’re Hiring! Join our Sitel Work From Home Team Today!

About Us:

At Sitel, we are a global outsourcing company that provides exceptional customer service solutions to various businesses around the world. With over 30 years of industry experience, we have developed a strong reputation for delivering high-quality customer experiences through our dedicated and talented workforce. As our business continues to grow, we are expanding our Sitel Work From Home team and are looking for motivated individuals to join us.

Job Title: Sitel Work From Home Representative

Job Type: Full-time/Part-time

Responsibilities:

  • Handle inbound customer calls and provide outstanding service
  • Assist customers with inquiries, troubleshooting, and problem-solving
  • Process orders, returns, and exchanges accurately and efficiently
  • Ensure customer satisfaction by actively listening and resolving issues
  • Maintain a high level of professionalism and empathy when interacting with customers
  • Follow company policies and procedures to meet customer service goals
  • Adhere to work schedules and meet attendance requirements
  • Collaborate effectively with team members and other departments

Requirements:

  • High school diploma or equivalent
  • Prior customer service experience is preferred
  • Excellent verbal and written communication skills
  • Proficient in using computers and navigating multiple applications
  • Ability to work independently and problem-solve
  • Strong attention to detail and organizational skills
  • Flexibility to work various shifts, including weekends and holidays
  • Reliable and stable internet connection

Benefits:

  • Competitive pay with opportunities for performance bonuses
  • Comprehensive training and ongoing support
  • Flexible work schedules to accommodate your lifestyle
  • Opportunity for career growth and development
  • Work from the comfort of your own home
  • Access to company benefits and perks

How to Apply:

If you are passionate about delivering exceptional customer service and want to join a global leader in the industry, we want to hear from you! Please submit your resume and cover letter detailing your relevant experience and why you are interested in joining the Sitel Work From Home team. Our recruitment team will review your application and contact you for an interview if your qualifications meet our requirements.

Join us today and take the first step towards an exciting and rewarding career with Sitel!

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