Employment Type: Full Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: United States
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Full Job Description
Work from home with TTEC – Customer Service Representatives
TTEC is a global customer experience company that provides services to clients around the world. With a focus on innovation and technology, TTEC delivers exceptional customer experiences across a variety of industries.
About the Role
As a Customer Service Representative at TTEC, you will have the opportunity to work from the comfort of your own home while delivering outstanding customer service to clients. This role requires strong communication skills, attention to detail, and the ability to problem-solve effectively.
- Handle inbound customer inquiries via phone, email, and chat
- Assist customers with product information, orders, and returns
- Troubleshoot and resolve customer issues with empathy and professionalism
- Update and maintain customer records and information in the database
- Collaborate with team members and other departments to ensure customer satisfaction
- High school diploma or equivalent
- Previous customer service experience is preferred
- Strong verbal and written communication skills
- Excellent problem-solving abilities
- Ability to work independently and meet targets
- Comfortable with technology and navigating multiple systems simultaneously
- Ability to work in a quiet and distraction-free home office environment
- Work from the comfort of your own home
- Flexible schedules to accommodate your lifestyle
- Opportunity to work with global brands and gain valuable customer service experience
- Competitive salary and performance-based bonuses
- Comprehensive training and ongoing support
- Career advancement opportunities within TTEC
How to Apply
To apply for the position of Customer Service Representative with TTEC, please visit our website and complete the online application. Once your application has been reviewed, a member of our recruitment team will be in touch to discuss the next steps of the hiring process.
About TTEC’s Work From Home program
TTEC’s Work From Home program offers individuals the opportunity to work remotely without compromising on the quality of support and services provided to clients. With advanced technology and a robust infrastructure, TTEC ensures seamless communication and collaboration for its remote employees. Work from home with TTEC and enjoy the benefits of a flexible work environment while making a difference in the lives of customers around the world.